1. Introduction
2670858 Ontario Inc. DBA MyBTCX.com (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it. By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
- Personal Information: When you create a profile on MyBTCX.com, we collect your first name, surname, email address, preferred currency, date of birth and nationality or citizenship.
- Anonymous Information: We collect anonymous statistical data through Google Analytics, including IP addresses and other details provided by cookies. This information is used to analyze trends, administer the site, track user movement, and gather demographic information.
3. How We Use Your Information
- Marketing: By signing up, you agree to receive marketing emails from us. You can unsubscribe at any time by clicking the “unsubscribe” link in any email.
- Profile Information: The personal information you provide is used to create your profile and enhance your experience on our platform.
- Statistical Analysis: Anonymous data is used to improve our website and services.
- Collection and Use of Phone Numbers for SMS Messaging: We collect phone numbers when customers initiate contact with us via text message, and by doing so, they imply consent for us to respond. These phone numbers are used solely to address customer inquiries for help or support. We do not send unsolicited SMS marketing or blasts. SMS consent and phone numbers collected are never shared with any third party or affiliated organization. All personal information is stored securely and used strictly for customer service, in accordance with applicable privacy laws.
4. Sharing Your Information
- With Our Partners: We do not hold or process any financial transactions. When you use our referral services, you will interact directly with our payment processing partners such as Banxa, Simplex, and MoonPay. These partners are responsible for their own privacy policies and regulatory compliance.
- Third-Party Service Providers: We may share your information with service providers, such as Google Analytics, who assist us in website management and data analysis.
5. Cookies
Cookies are small files stored on your device that help us analyze web traffic and improve your experience. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including phone numbers used for SMS messaging, from unauthorized access, disclosure, alteration, or destruction.
7. Your Rights
- Access your personal information: You can request a copy of the personal data we hold about you.
- Unsubscribe from marketing: You can opt-out of marketing emails at any time.
- Delete your profile: To close your account, you must contact the payment processing partners directly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]
